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Virgin Australia Airlines PSS RFP

Client Industry: Travel and Tourism
Purchase Category: Information Technology

Challenge

PSS systems are very complex and sophisticated, and the sector is evolving rapidly. To remain competitive, airlines must update their systems every 5-10 years.

Solution

Virgin Australia appointed Travel Technology Research, a leading airline research and consulting firm, help aid with the selection project. Travel Technology Research suggested they use SupplierSelect to capture their requirements, collect vendor submissions, and evaluate the responses.

Key Product Features

  1. Collate Vendor RFP Responses
  2. RFP Evaluation Panel Scoring
  3. RFP Team Management
  4. Vendor Comparison Charts

Background

Passenger Service Systems (PSS) are composed of a number of subsystems critical to the running of a modern Airline including reservation, inventory and departure control systems.

To support their growth, Virgin Australia needed to evaluate and select a Passenger Service System.

 
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