Pensions Administration RFP
| Client Industry: | Professional Services |
|---|---|
| Purchase Category: | Financial Services |
| Client Website: | http://www.go-pensions.co.uk/ |
Challenge
When GoPensions began pension administration RFPs, they found that whilst 80% were shared between clients 20% of requirements were unique to each client. So each client engagement required an often painful reformulation of their RFP templates.
GoPensions found that tools such as Excel (templates), Word, Powerpoint and e-mail were ill suited to managing RFPs. Distributing RFP documents by email meant that collating responses was responses was a tedious and error prone job.
Finally, GoPensions wanted to distinguish itself from competition by utilizing tools that demonstrated their eagerness to innovate and identify the best tools.
Solution
GoPensions adopted SupplierSelect for managing all their RFP projects.
- GoPensions can now easily reuse past RFPs / questionnaires, adapting them painlessly for each client.
- The RFP process is easier to manage and more transparent
- SupplierSelect helps GoPensions win new business. Clients like the transparency provided by tools, and it promotes a positive impression of Go Pension's technical strength.
SupplierSelect has been a great tool for us over the last years. Clients like it and it has helped us win business.
Susan Phillips, Director, GoPensions