Ensuring Deliverability of RFP Notification Emails

Last update on March 18, 2016.

SupplierSelect has changed the Project's From Email Address field. It is now the Reply To address. This means that email notifications of RFP activity will always come from If a user replies to the message notification, then the reply will go to the Reply To address (if defined) for that Project.

We regret having to make this change, but feel it is essential in order to ensure that our emails are not blocked by firewalls and spam filters.


SupplierSelect sends thousands of automated email per day: RFP event notifications, password reminders, registration links and messages ...

Continue reading

Proposal - Bid Opening & Tender Unlocking Functionality

Last update on March 11, 2015.

This article describes a requirement that has emerged amongst SupplierSelect's clients working in the public (government) sector. A solution to meet this requirement is proposed.

If this requirement applies to your business, or if you have a special interest in this field, please feel free to add a comment - the proposal will be amended as appropriate.


Enable privileged users in a Buyer organization to “lock” and “unlock” a Project such that non-privileged users cannot view respondent’s answers when the Project is “locked”.  


Before the internet, buyers would receive tender (RFP) submissions by post. Because some submissions ...

Continue reading

Server Maintenance - March 2015

Last update on March 6, 2015.

In order to apply some essential security updates it will be necessary to take some SupplierSelect servers offline over the weekend of March 7-8

A maintenance window of 2 hours has been allocated for each server. Two hours is the upper limit - we anticipate completing the work in significantly less time.

Work is scheduled at the following times:

Saturday March 7th 20:00 GMT

Saturday March 7th 17:00 GMT

Saturday March 7th 20:00 GMT

Saturday March 7th 02:00 GMT

Sunday March 8th ...

Continue reading

Notification Email Backlog

Last update on Feb. 1, 2015.

SupplierSelect's servers are patched and updated for non-critical fixes overnight on a Saturday night / Sunday morning GMT.

During the course of today's (1st Feb) patch-restart procedure we became aware that a number of email notifications had been stuck in the outbound notification queue for one server. When we restarted the server this queue was re-set, and the notifications were sent.

This has resulted in stale notifications being sent by the system. These notifications should have been sent between Wednesday 28th and Friday 30th January 2015.

The reason for the original blockage has been found and a fix applied ...

Continue reading

Domain Experts for RFP Evaluation

Last update on July 13, 2014.

Larger RFP projects often feature a team of evaluators working together on the analysis of vendors' responses. Work will generally be divided according to the specific skills and knowledge of each evaluator.

For example, an IT RFP might contain the following sections, allocated to the users indicated:

1. Company Financial Strength Bob
2. Product Functionality Alice
3. Deployment & Integration Fabricio
4. Support Options Fabricio
5. Pricing Bob

Alice, an IT consultant, is an expert on the functional characteristics of this product category. So she is the ideal candidate to assess vendors in this section of the RFP.

But ...

Continue reading

Maintenance Window - Saturday May 10th

Last update on May 10, 2014.

Upgrades to server hardware will be performed between 22.00 - 24.00 UTC on Saturday May 10th.

The following servers will be affected


Continue reading

OpenSSL Security Vulnerability

Last update on April 9, 2014.

News emerged yesterday of a security vulnerability that affected millions of internet websites.

A fix has been published. The fix has been applied to SupplierSelect servers and relevant TLS certificates have been regenerated. These changes required some server reconfiguration and DNS records have been updated.

It is possible that some browsers will have cached old DNS records and will not be able find SupplierSelect. If so, the fix is to restart the browser.

Continue reading

Server Maintenance 5th April 2014

Last update on April 5, 2014.

Database maintenance is being performed on servers and on 5th April 2014. There will be a 30 minute maintenance window between 15:30 and 16:00 UTC

Continue reading

System Upgrade - Classified Organizations

Last update on April 3, 2014.

An upgrade is being rolled out across SupplierSelect services with significant changes to organization management and respondent registration.

Organization Types

Organizations in SupplierSelect are now classified as one of the following "Types"

  • Respondent
  • Buyer
  • Consultant

There is a single login form which routes users to the appropriate section of the site after authentication.


When we first designed SupplierSelect we imagined a unified system where any organization could act as either a Buyer or Respondent. It soon became clear that this universality made the user interface more complex, so we introduced the "I'm a Respondent / I'm an Evaluator ...

Continue reading

How To Evaluate RFP Responses

Last update on March 5, 2015.

"Survival of the fittest" is the best known distillation of Darwin's theory of evolution. Although the phrase was coined by someone else (Herbert Spencer), Darwin liked it, and thought it a better summary of his theory than "natural selection". He was concerned that the word "selection" implied some sort of divine agency at work.

One hundred and fifty years later the common usage of these terms has changed. Modern readers are much less likely to assume divine agency in anything. Our understanding of "the fittest" is now also very different. Darwin used the word fit in sense of "this ...

Continue reading