Product Tour

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Pain is Inevitable

Managing a serious RFP project is always demanding:

  • Understanding your client - collating and prioritizing requirements from stakeholders
  • Understanding the industry - knowing which questions to ask vendors, and which vendors to invite
  • Interpreting vendors' proposals

Suffering is a Choice

Then there are the management challenges:

  • Pulling together questions from previous projects
  • Keeping stakeholders informed about the process
  • Communicating with respondents - especially in regulated environments
  • Fighting with spreadsheets and emails to collate and score responses
  • Demonstrating impartiality and maintaining a transparent audit trail

SupplierSelect orchestrates the entire RFP process, enabling you to focus your industry knowledge on vendor selection.

Single Source Of Truth

Managing an RFP with information and communication split across diverse files, emails and hard copies is error prone, time consuming and generally no fun.

The single best thing about SupplierSelect is that it keeps everything to do with your RFP in one place.

  • Questionnaire - any size, nested sections/subsections, all field types
  • Responses - invitations or submitted responses. Invite by picking a pre-registered company, or by email
  • Attachments - Associated either with a full RFP, or linked to specific questions.
  • Messages - A noticeboard tracking all communication related to the project. Both internal and vendor-facing message boards.
  • Event Log - where all significant actions related to this project are recorded. Essential in regulated environments.
  • Rich, Instant Search All information, including attachment content is searchable, grouped by project, user or vendor.

Re-use Knowledge

Many RFP projects have elements in common, so SupplierSelect provides a number of mechanisms for reusing this knowledge.

  • Copy from previous projects
  • Template libraries enable you to build up reusable questions and sections for use across projects
  • Copy/paste questions or sections within questionnaires
  • Import questionnaires from Excel or from XML files

Specialist consultants can start an RFP for a new client in no time, and then customize it to fit. New evaluation criteria are available for future projects immediately.

But SupplierSelect is not just about RFPs. Rapid re-use and customization is also great for ongoing vendor assessments and due-diligence questionnaires.

Expressing RFP Requirements

SupplierSelect captures RFP requirements and evaluation criteria as a web based questionnaire. You can import questions from Excel, or build them online.

  • WYSIWYG - question editing allows you to structure questions in whatever way you need
  • Question Types - Choose from a number of template questions with all elements:
    • Multiple Choice - radio buttons or menu
    • Checkbox yes/no
    • File Attachment
    • Text Entry - single or multi-line. Regex validation.
    • Multi-Column questions
  • Compulsory Questions - Force respondents to answer key questions
  • Auto-Scoring - Predefined scores for multiple choice questions
  • Nested Structure - Structure questions into sections and subsections of any depth

Hierarchical RFP Weighting Tools

Accurately assigning weightings (priorities) in a large RFP project is difficult. Requirements are structured into questions and sections, with weightings assigned at either level.

  • Visual Representation - view the whole questionnaire as a tree structure
  • Normalized Calculations - assign weightings to questions and/or sections. SupplierSelect takes care of normalizing (capping) the effective weights for each section.
  • Multiple Weighting Sets - different users can save their own weighting sets - so compare the view from Accounts with the view from Sales & Marketing
  • Pairwise Comparison - accurately weighing up the relative importance of evaluation factors is difficult. We provide a pairwise comparison tool (a la AHP) to break down the process into manageable chunks.

RFP Respondent Functionality

SupplierSelect provides a productive environment for vendors. The more effectively vendors can respond to your RFP, and the more information they provide, the better the resulting evaluation and selection.

  • Self Service - vendors can self register on line, and then manage their own account, adding additional users as required
  • Team Working Tools - vendors can allocate, review and reject/approve questions working as a team.
  • Revision Management - SupplierSelect saves every edit made to every question's answer. So suppliers can view what has changed, when, and by whom.
  • Answer Reuse - in many industries, the same questionnaires are reissued, either by consultants for different clients or by Buyers performing due diligence. In such cases SupplierSelect enables earlier questions to be imported.
  • Notes - suppliers can send messages to their colleagues or to the Buyer.

RFP Scoring and Evaluation

SupplierSelect's objective is to automate whatever can be automated, and make the rest as convenient as possible:

  • Tracking scoring progress - drill down progress reports make it easy to find unanswered questions
  • AutoScoring - multiple choice questions can be designed to have scores associated with each choice
  • Imported Answers - when a repeat response imports their last set of answers, the answers are silently copied at the same time.
  • Change Management - as usual, everything is saved, so you have a history of previous values when scores are changed
  • Collaboration - scorers can add comments each time a score is updated
  • Offline Scoring - generate PDFs for printing responses in side by side, easy to score format, then load your scores into a spreadsheet before re-uploading them.

Analyzing RFP Scores

Errors in what look like simple calculations can be very embarrassing, if not dangerously expensive. Percentages that don't add up to 100, anyone?

Calculating total weighted scores for a deeply nested, hierarchically structured RFP in a spreadsheet is notoriously error prone. Spreadsheets are two dimensional, and formulas for dealing with nested subsections are very brittle. With multiple weighting and scoring sets the risk of error is even greater.

SupplierSelect takes care of the arithmetic for you:

  • Comparative scoring metrics generated on the fly, by section, question, weighted or unweighted
  • Drill down charts in-built
  • Export scores in pivot table friendly format for offline spreadsheet analysis

and Finally...

  • i18n - Fully internationalised, with unicode support throughout

  • Customised Look & Feel - Easy configuration for white-labelling and client branding

  • Email Alerting - Keeps you aware of what team members and suppliers are doing

Get In Touch

To register for a 30 day free trial, demo or just to learn more about SupplierSelect:

Contact Us

Learn More

Read about SupplierSelect's features.

Find answers to frequently asked questions about managing RFPs with SupplierSelect.

See if you recoginize any familiar challenges described in these stories and interviews with our clients.